MEMBER FAQ

I. MEMBERSHIP
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What is a Watsons Card?

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What are the benefits of a Watsons card member?

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How can I become a member of the Watsons Card program?

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Will I be able to enjoy all member benefits instantly upon sign-up?

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Can I avail the Watsons card even if I’m below 18 years old?

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Will my membership expire?

 

II. USE OF THE WATSONS CARD
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Is the use of Watsons card transferable?

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What if I forgot to present my Watsons Card upon purchase, will I still be able to redeem and earn points?

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What should I do if I lost my Watsons Card?

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What if my Watsons Card is defective?

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How do I check my current points balance on my Watsons Card?

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How do I update my member details?

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For questions and other concerns, who can our members call or ask anything regarding their Watsons card membership?

 

III. EARNING AND REDEMPTION OF POINTS
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How do I earn points?

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What products can I redeem with my points?

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Can I exchange my points to cash?

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What is the minimum point redemption?

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How long will it take for the system to update my points?

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Do points expire in the Watsons card?

 

IV. PRIVACY POLICY
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Are there any privacy protection measures for my personal information submitted?

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Do you store my personal information on the card?